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Common questions

You'vebeenburnedbefore.These are the answers that change that.

Every question agency owners ask before booking — answered directly, without the sales pitch.

How ItWorks

Three steps. Book a Discovery Call — we scope the right role for your agency. Join a Placement Call — interview 3–4 trained, vetted associates and choose your hire. Your first invoice is raised only after you hire. Full EOR coverage starts from day one.

From your first Discovery Call to your associate starting — 14 days or less. Most agency owners have their hire in place within two weeks of the first call.

Exactly what it says. RepStack charges nothing upfront. No discovery fee. No placement deposit. You pay your first invoice only after you've chosen a candidate and they've joined your team. If you don't hire, you don't pay.

Full Time associates start from $16/hour (subscription). Part Time associates start from $18/hour (subscription). Direct Placements are priced on application — book a Discovery Call for a custom quote. All pricing is contingent — you only pay after you hire.

RepStack legally employs your associate. That means we handle all payroll, contracts, compliance, tax management, and statutory benefits — including health insurance for the associate and their dependents. You manage the work. We manage everything else. One monthly invoice. No legal exposure for you.

Legal employment and labor law compliance. Payroll and tax management. Locally compliant contracts. Health and statutory benefits (including medical insurance for dependents). Seamless onboarding and offboarding. Ongoing HR support for your associate.

Yes. RepStack offers both full-time and part-time subscription models. Part-time is ideal for agencies that need specialist coverage without a full-time commitment. Full-time starts from $16/hour, part-time from $18/hour. 

The Associates

Multi-stage vetting: resume review, soft skills assessment, technical interview, and role-matched performance evaluation. Only candidates who pass all stages are placed. Associates then complete pre-placement training specific to their role before meeting you.

Every associate goes through role-specific training before placement — in media buying, SEO, website management, or CRM. They also have a dedicated expert head coach matched to their discipline, running weekly coaching calls and 90-day performance sprints. They don't just arrive trained — they keep improving after they start.

RepStack works exclusively with digital marketing agency owners. Associates are trained specifically for agency delivery — not generalist business support. If you run paid media, SEO, social, or GHL-based client accounts, your associate is trained for that environment before their first day.

RepStack handles replacement. If your associate isn't the right fit, we source and place a replacement — you don't start the process from scratch.

RepStack builds retention into the employment structure. Every associate receives 10 structured pay increments and retention bonuses over 24 months — giving them a financial reason to stay and grow with your agency. Plus 100% remote work, medical insurance for dependents, professional development budget, and paid time off. Staying pays.

Media Buyer, SEO Specialist, GHL Automation Specialist, Account Manager, Content Writer, Social Media Manager, Graphic Designer, Website Manager, Funnel Builder, Virtual Executive Assistant, and CRM Manager. Not sure which role fits your agency's bottleneck? The Discovery Call is specifically for scoping that.

The HardQuestions

You can — and you'll spend the difference in management time, re-work, and turnover. An $8/hr hire with no training, no coaching, and no structural reason to stay will cost you far more than the rate suggests. RepStack associates are role-trained before placement, coached to improve every month, and legally employed with benefits that make retention real. The rate is the starting point. The system is what you're paying for.

It probably didn't work because the hire was untrained, uncoached, and had no structured reason to stay. That's the standard offshore model — and it fails for the same reasons every time: no vetting rigour, no training, no retention infrastructure. RepStack was built specifically around those failure points. The EOR structure, the coaching, the 10 pay increments — they exist because we know exactly what went wrong before.

Associates are trained for agency delivery, not generic business support. Before placement, they're vetted through multiple stages and complete role-specific training. After placement, they have a weekly coaching call with a role-matched expert. Your associate improves continuously — they don't plateau after month one.

It depends on the role and your workflow. RepStack associates are experienced working with US, Canadian, Australian, and Middle Eastern agencies. Many roles function effectively on a slightly offset schedule using async tools — Loom, Slack, ClickUp. For client-facing roles where real-time response is critical, raise it on the Discovery Call and we'll scope accordingly.

Your clients care about outcomes, turnaround times, and communication quality — not geography. Hundreds of agency owners run fully offshore delivery teams without client attrition. The question is whether your associate does good work and communicates well. RepStack's training is built for both.

Not with RepStack. We are the legal Employer of Record — we handle all contracts, payroll, tax obligations, and statutory compliance. You manage the work. We manage the employment. No contractor misclassification risk, no cross-border legal exposure for your business.

Associates arrive pre-trained for their role. Onboarding is tool access and workflow briefing — not weeks of training from scratch. RepStack also provides onboarding support to make the handover clean. Most agency owners are surprised at how little time the first week actually takes.

A middleman places someone and disappears. RepStack legally employs your associate, provides ongoing expert coaching, tracks performance across 90-day sprints, and manages all HR and compliance for the life of the engagement. The fee covers a system — not a finder's commission.

Roles &Fit

RepStack is built for digital marketing agency owners doing $10K+ MRR with a team under 5. If you're the founder or CEO, you're the decision-maker, and you're based in the US, Canada, Australia, NZ, or Middle East — you're the right fit. If you're not sure, the Discovery Call will confirm it.

Yes — that's exactly what the Discovery Call is for. We scope which role will have the highest impact on your agency's current bottleneck before you commit to anything.

RepStack supports multi-hire. Whether you're building a delivery team or adding specialists across different functions, we scope each role individually and can run placements in sequence or in parallel.

You're not locked in. Give notice as per your agreement and we manage the offboarding — including final payroll and compliance documentation for the associate.

Yes. If your associate isn't the right fit, RepStack provides a replacement.